Social & ethical issues
I asked Leah, our teen librarian, what she considered some issues that she and Sarah into a daily basis. She had to think a bit, but said socially, there was an issue with boundaries for some of the kids. "Some of them just really want to be your best friend. And I can't." She wants to make a connection and have a positive impact on teens, but still wants and needs to set professional boundaries. With social media, it can be tough because new levels of transparency has been injected into the lives of everyone who chooses to use it. She told me she had to set her Facebook privacy settings and reject several friend requests from teens. (I have student teacher friends who suffer the problem.)
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Since my review, I have taken some steps to get
privacy awareness into the teen section. |
Speaking of social media, another social issue is helping teens be safe on the internet. It may not seem like a librarian's job and indeed we can't personally enforce any measure on a user, but as privacy is one of the tenants in our
Code of Ethics, we should do what we can to educate our patrons. For class, I had to review the article "Mobile
Technology: Implications for Privacy and Librarianship" by John Cyrus and Mark Baggett. Not only was it much more interesting that I initially thought it would be, but it was very eye-opening about the new trends in social media, and how much information individuals freely put forth. High-school students and definitely middle-school students have grown up with this technology and the expectation of having an online social presence, so the danger isn't apparent to them. We can use our positions to advocate for regulation and our resources to educate, but like anything with teens, it must be done in a way to get and keep their attention.
Another social issue is making sure that content directed at
all teens is available. The teenage years are tough for everyone as they form their own unique, individual identity. But it can be especially tough for those outside the societal norm, and feel more estranged than the usual teen. It can help to have stories on hand written from the perspective of minority, disabled, or LGBTQ teens, or written by authors of those groups. It's also important to provide resources or information about organizations that can help.
Professional issues
One of the biggest professional issues of teen librarianship is also the most basic...just getting teens in the door. Teens are unfairly given the notorious rep of being apathetic. This is hardly true, but it is true that finding the right motivation (other than free food) can be difficult. Libraries also have to fight the reputation of just being a big building that houses books. Growing up in a world of innovative technology can leave books wanting, can leave them looking a little less shiny compared to the new iPad.
According to Leah, the number of teens showing up to programming now numbers consistently "in the -teens". At the highest point, she said they would have twenty, or just a little more. Rather than citing a difference in the quality of programming, however, she said the high numbers had to do with the type of people who came. "There are some teens out there who just don't know a person who isn't their friend. One girl would go up and invite anyone she saw in the library to come up to the teen department for whatever club was meeting. We were hitting the twenties because some of these kids would just bring all their friends, friends who wouldn't have been there otherwise." As it is, even just getting the attendance to number consistently in the -teens (I swear I'm not trying to make a pun), took years.
One of the ways our teen department has recently started to become more aggressive in outreach is by going to the local schools. Instead of waiting for students to make their way to us for an application, stacks were given to the administration and times were worked out for librarians to go over library resources with the students. (This unfortunately didn't work out to the most advantageous way, as one librarian would be asked to stand in front of the entire student body in an auditorium. A few classes wouldn't be on time, others would forget their iPads..."by the time we could finally get going, we'd only have fifteen minutes left of the time the school gave us.") Leah said that were cases of parents not allowing their student to take out a library card, for unknown reasons, but after that quick 'seminar' in which she would explain the library's available Freegal and Flipster apps (free music and magazines, respectively), suddenly there would be a stack of applications turned in late to the office. Research databases aren't sexy, but free entertainment media is!
As I become more experienced and become more familiar with everything we have to offer, I wouldn't mind trying some outreach myself. I'm on good terms with several of the English department teachers at the local school (where I graduated), and would like to try setting up a smaller-scale meeting with students...a class at a time, rather than everyone at once. It would be a better way for students to get to know their librarian, or for us to learn what they want from their library, what programming they want and what resources they need.

The other issue she thought of was censorship. Luckily, it hasn't happened often, but there had been cases of parents challenging material in the YA section, more often than in other departments. "We're still buying for people's children, but the content is becoming more adult." Sexual content is the biggest offender, but concern exists also regarding drug use and swearing. (Bonus points if this in a graphic novel. Those seem to offend parents more than just printed word.) If you look at the
ALA code of Ethics, you'll see that the second tenant is "
We uphold the principles of intellectual freedom and resist all efforts to censor library resources." She, Sarah (our other teen librarian), and the director must make an ethical stand to protect our material from these challenges, even though it can cause headache and controversy.